Zoom Users Grow from 10 Million to 300 Million Despite Privacy Concerns

Many people have been relying on video call tools such as Zoom during the coronavirus pandemic. Zoom grew from 10 million users to 300 million users. This is despite privacy and cybersecurity concerns that have been brought to people’s attention in recent weeks.

“We continue to be very appreciative of all of our customers' support in our journey to a more secure Zoom platform. It makes us very proud to know that more than 300 million people around the world are using Zoom during this challenging time,” the company wrote in a blog post.

The company also said that they hired Lea Kissner, Google's former global lead of privacy technology, as a security consultant. According to Kissner, the company has the a ability to scale to meet demands.

“We've been adding capacity in our data centers and working with our public cloud partners to scale as needed to ensure reliability,” Kissner said.  He and his company usually have with more than 300 million users a day, he mentioned.

Zoom has undergone scrutiny from Congress, state lawmakers, and the FBI. These criticisms are due to reports of hacking, Zoombombing, information-sharing, and ties to China.

According to Fox Business, Zoom CEO Eric Yuan has apologized to Zoom users. He also “worked to make updates to and answer questions about the app. The company will be posting ‘security plan progress reports’ every three months and has been making regular updates to its app.”

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