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Uber to Require Uncooperative Riders to Upload a Selfie Showing That They Are Wearing a Mask



Elderly Woman in Medical Mask gets into Uber Taxi Car | Uber to Require Uncooperative Riders to Upload a Selfie Showing That They Are Wearing a Mask | Featured

Uber has announced that customers will need to upload a selfie before taking a trip. It needs to show that they are wearing a mask.

This rule only applies to those who “previously failed to wear a mask and were reported by a driver,” Fox Business reported.

“Innovative Technology”

Person Holding Black Smartphone Showing Uber App on the Screen | Uber to Require Uncooperative Riders to Upload a Selfie Showing That They Are Wearing a Mask

According to Uber, they built “innovative technology” earlier this year. They use it to verify that Uber drivers and delivery people on Uber Eats are wearing a mask. Now, they are “expanding the same technology to riders, too.”

“We firmly believe that accountability is a two-way street. That’s why we’re expanding the same technology to riders, too,” Uber said in a blog post. “If a driver reports to us that a rider wasn’t wearing a mask, the rider will be required to take a selfie with their face covered before they’re able to take another trip with Uber. With the addition of this new feature, one driver’s feedback can help ensure the safety of Uber for the next driver.”

This feature will roll out to the U.S. and Canada by the end of September. Meanwhile, it will launch in Latin America and other countries after that, the blog post reads.

The blog post then ensures that the technology “detects the mask as an object in the photo and does not process biometric information.”

“As always, riders and drivers are free to cancel a trip, without penalty, if the other person isn’t wearing a mask. As more and more riders and drivers take their ‘second first trip,’ we hope this increased accountability provides more peace of mind,” the company said.

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