Health
Amazon Delivery Times Begin to Return to Normal
As coronavirus restrictions start to loosen, Amazon's one- and two-day delivery times are returning to normal.
Amazon has removed restrictions that started in March. Such restrictions limited the number of inventory items that third-party sellers could send to the tech giant’s warehouses.
“We removed quantity limits on products our suppliers can send to our fulfillment centers,” said Amazon spokeswoman Kristen Kish. “We continue to adhere to extensive health and safety measures to protect our associates as they pick, pack and ship products to customers, and are improving delivery speeds across our store.”
Sales Going Up
BREAKING: Amazon has proposed opening a distribution center on the former Leidos site in Gaithersburg that would create 850 jobs https://t.co/qfkJqQDRKu
— Bethesda Beat (@BethesdaBeat) May 11, 2020
According to Time, Amazon still saw a major spike in sales despite the delays. Shoppers did not have many choices during the pandemic. The government only allowed supermarkets, pharmacies, and Amazon to remain open.
“But the delays were starting to tarnish Amazon’s reputation with its customers and its merchants who supply more than half the goods sold on the site,” reported Time.
In April, when Seattle-based Amazon had too much on their plate, shoppers saw the long delivery times. It shifted to pickup curbside options offered by other companies, said Anthony Ferry, chief executive officer of PriceSpider.
“Loyal Amazon shoppers left the site when they saw long delivery times or items were out of stock,” he said. “Buy-online pickup-in store has become a much more enticing and desirable solution when people want something now.”
Fox Business reported that Amazon and its founder, Jeff Bezos, have received criticism. They've been implementing sufficient safety protections for warehouse and delivery workers. The company has then made significant changes to its operations, such as temperature checks for all employees, two weeks paid sick leave, personal protection equipment (PPE), increased minimum wage for workers to $17 per hour, and increased overtime pay to double-time.
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